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Terms and Conditions
TERMS AND CONDITIONS GOVERNING the Purchase and USE OF THE Bookserve Online Reservation System. THESE TERMS AND CONDITIONS SET OUT the RIGHTS AND OBLIGATIONS OF Purchasers AND THOSE OF Vinyl Matt Media Ltd (trading as Bookserve) IN RELATION TO THE SERVICES OFFERED BY Bookserve BY WAY OF THIS WEBSITE and the Bookserve Online Reservation System (HEREINAFTER COLLECTIVELY KNOWN AS the ” SERVICES”)
BEFORE YOU purchase our Services, PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS. BY purchasing the Services YOU ARE CONSENTING TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS, DO NOT CLICK ON THE “Process Reservation” BUTTON. IF YOU HAVE ANY QUESTIONS ABOUT OUR TERMS AND CONDITIONS, PLEASE E-MAIL US AT info@Book-serve.com.
The ‘Bookserve Booking Deposit’ is a non-refundable transaction fee deducted at the time of booking to verify the booking transaction. It is separate to any deposit taken by the hotel as stated in the Hotel Terms and Conditions.
Restrictions: These terms and conditions specifically do not relate to the subsequent use of the Bookserve Services by customers of the Purchaser (i.e. the accommodation provider) making bookings using the Services. Separate conditions apply and are viewed by these customers during the booking process.
Parties: These terms and conditions are made between Bookserve and whosoever shall use this website (“the Purchaser”) for the purpose of finding out information about or purchasing the Services provided by Bookserve. Customers of the Purchaser are specifically not a party to these terms.
Terms and Conditions Applying to the Purchase of the Services of Bookserve:Responsibility
By using this website, the Purchaser confirms that they are able and willing to meet any liability incurred as a result thereof. The Purchaser acknowledges that any purchase made on this website is non transferable.
Accuracy of Information
Bookserve and its suppliers have taken reasonable care to ensure that the content of the website is accurate. The Purchaser acknowledges and accepts that Bookserve cannot be held responsible for any inaccuracies in such information.
Complaints
Any complaint regarding the Services should be made by email to info@Book-serve.com.
Use of Purchaser’s Contact Information
The Purchaser agrees and consents that Bookserve may use the Purchaser’s contact information (i.e. the Purchaser’s, e-mail, postal address and/or other contact details) in order to contact the Purchaser in the event of problems with the Services and for any routine marketing communications. Bookserve undertake not to pass on these details to any other party.
Terms and Conditions Applying to the Use of the Services by the PurchaserNo Guarantee of Continuous Access to Bookserve
Bookserve cannot guarantee continuous access without interruption to its Services, nor do Bookserve guarantee secure access to its services. The performance of the Bookserve website may be interfered with by many factors outside our control. No liability for any losses incurred by the Purchaser from interruption to or corruption of the Services will be accepted under any circumstances.
Legitimate Use of Services
The Purchaser may only use this website or the Services of Bookserve for the specified purposes and hereby undertakes not to make any speculative, false or fraudulent use of this website or the Services on behalf of himself or other parties.
Bookings made with the Services
All bookings made with the Services form a contract only between the Purchaser and the parties making the booking. Bookserve is specifically not a party to any such booking contract and accepts no liability for any claims or complaints made against the purchaser.
Display of Cancellation Policy
It is a condition of the use of the Bookserve system and Services that the Purchaser will display a clear and unambiguous cancellation policy fully compliant with any necessary legal requirements by entering the details in the appropriate section of the Administration facility of the Services. Bookserve is not liable for any disputes arising between the Purchaser and their customers as a result of implementing this policy.
Quality of Accommodation
The Purchaser acknowledges Bookserve has no responsibility for problems arising from the quality of accommodation or service provided to clients making bookings through the Services.
Accuracy of Information
Bookserve and its suppliers have taken reasonable care to ensure that the content of the website delivering the Services is accurate. The Purchaser acknowledges and accepts that Bookserve can not be held responsible for any inaccuracies in such information. Bookserve is not responsible for any information which the Purchaser may enter into the Services.
Complaints
Any complaint regarding the business activities of the Purchaser is not the responsibility of Bookserve.
Indemnity
The Purchaser agrees to indemnify and hold harmless Bookserve from and against any liability damage or loss including legal fees and expenses that are incurred as a result of any action, inaction or omission by the Purchaser.
Consequential Loss
Under no conditions and in no event shall Bookserve or its suppliers be liable for any consequential or special damages or losses, however arising (including, but not limited to negligence or breach of this terms and conditions or otherwise) or for any loss of property, data, profit, revenue or business, however caused even if that loss or damage was foreseeable by or the possibility of it was brought to the attention of Bookserve.
Limitation of Liability
Notwithstanding the forgoing, Bookserve liability to the Purchaser in any and all circumstances are limited to the lesser or either:-
(A) the amount paid by the Purchaser for the initial set up of the Services excluding any regular monthly license fees, or
(B) Euro 700.
whichever is the lesser.
Assignment
The Purchaser may not assign, convey, subcontract or delegate any rights, duties or obligations hereunder except with the written consent of Bookserve.
Intellectual Property
The Purchaser acknowledges that all copyright, trademarks and other intellectual property rights in and relating to this website and to the Services are solely owned by or licensed to Bookserve. The content or data found on the website may not be reproduced, sold, transferred or modified without the prior written consent of Bookserve. Neither may the Purchaser modify, duplicate, display, copy, reproduce, license, publish, transfer or sell any information, software, products or services obtained from the website without the prior written consent of Bookserve. The Purchaser further acknowledges that he/she must not use any of these intellectual property rights, or the Bookserve Services, except to the extent necessary to use the Services in the manner anticipated by these terms and conditions.
System Integrity
The usage of any device, routine or software which inhibits or interferes with the running of the Bookserve website or any booking concluded upon it is prohibited. Any action which creates a load on the Bookserve website or infrastructure which may be considered unreasonable or disproportionate is prohibited.
General Conditions applying to these terms and ConditionsAmendment to These Terms and Conditions
Bookserve reserve the right to amend these Terms and Conditions at any time. Updates will be effective 5 days after they are posted on the Bookserve website.
Severability
These terms shall be deemed several. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law and such determination shall not effect the validity and enforceability of any other remaining provisions.
Headings
The headings used in these Terms and Conditions are included for convenience only and shall not define, extend, limit or otherwise affect these Terms and Conditions.
Force Majeure
If as a consequence of Force Majeure, Bookserve is obliged to curtail, alter or cancel the Services, the Purchaser shall not be entitled to claim compensation for any loss arising as a consequence of the said curtailment, alteration or cancellation. The term “Force Majeure” includes but is not limited to acts of God, natural disaster, fire and any other destruction of any accommodation booked, riots, acts of war or civil commotion, exercise of legislative, municipal, military or other authority, strikes, industrial action or any other reason beyond the control of Bookserve.
Entire Agreement
These terms contain the entire agreement between Bookserve and the Purchaser and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter and may not be amended or modified unless expressly agreed by Bookserve in writing.
BEST RATE GUARANTEE
LOYALTY POINTS